Frequently Asked Questions

FLORALS

Do you offer everyday floral arrangements?

Yes — we design for everyday moments, birthdays, sympathy, celebrations, and corporate gifting. Order online or in-store.

Can I request a custom floral design?

Absolutely. Share your preferred colors, style, and budget; we’ll create a custom arrangement that’s unique to you.

Do you offer delivery?

Yes. We deliver throughout Fortville, Fishers, McCordsville, Noblesville, Geist, and surrounding areas.

What is your delivery cutoff?

Floral orders must be placed by 2 PM the day before your scheduled delivery date.

Do you design wedding and event florals?

Yes — with 25+ years of experience, we create florals for weddings, events, and large-scale installations. Visit our Weddings page to inquire.

How do I care for my flowers?

Refresh the water every 1–2 days, trim the stems, and keep arrangements away from heat vents and direct sun.

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GIFT BASKETS & LOCAL FAVORITES

Do you offer gift baskets?

Yes — we curate baskets filled with Indiana-made favorites and Rusted Window bestsellers. Perfect for personal or corporate gifting.

Can gift baskets be shipped?

Many baskets can be shipped within the U.S. Ask us if you’re unsure — we’ll guide you to the best options.

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HOME DÉCOR & DESIGN SERVICES

Do you offer a designer trade program?

Yes — designers receive exclusive pricing on in-stock and custom-order accessories, small furniture, pillows, and art. Email us for details.

Do you offer interior design services?

Yes. From shelf styling to full-room design, we offer tailored interior design services. Use our Design Inquiry form to get started.

 

ORDERS, RETURNS & SHIPPING

What is your return policy?

• Floral + perishable items: Non-returnable.
• Home décor + gifts: Exchange or store credit within 7 days with receipt.
• Furniture: Final sale unless noted otherwise.
If something arrives damaged, contact us right away.

Do you ship products?

Select décor and gift items can be shipped within the U.S. Availability is noted on each product page.

 

EVENTS & WORKSHOPS

Do you host workshops and classes?

Yes — we offer seasonal workshops and floral design classes. Join our email list or follow us on social for upcoming dates.

 

SHOP DETAILS

Where are you located?

On Main Street in downtown Fortville.

What are your hours?

Hours vary seasonally; the most accurate schedule is shown in our website header and Google listing.

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